FLYWORLD MONEY EXCHANGE will collect personal information only for
the purpose of providing its services to you or for any purpose that is
directly incidental to the provision of those services. In the event thatFLYWORLD
MONEY EXCHANGE wishes to use your personal information for any other purpose,
it will identify such purpose and obtain your consent before doing so, unless
the new purpose is required by law.
FLYWORLD MONEY EXCHANGE is always willing to explain to you the
purposes for which your information is being collected.
FLYWORLD MONEY EXCHANGE will seek your consent to the use of your
personal information expressly. For example, FLYWORLD MONEY EXCHANGE will rely
on your expressed consent when you register in our website and give us your
name, address, telephone number and other details necessary for us to verify
You may withdraw your consent at any time, subject to any legal
restrictions and subject to any contractual restrictions you have already
entered into with us, and provided that you give us reasonable notice in
writing. We will explain to you the implications of such withdrawal.
If you are registered with Flyworld Money Exchange, we may from
time to time send you information that is relevant to the provision of our
services. If, at any time, you do not wish to receive that information, you may
by sending us an email opt-out and request that you are not included in any
There may be circumstances in which FLYWORLD MONEY EXCHANGE is
obliged to collect, use, or disclose certain personal information without your
consent. Such circumstances include:
- a serious and imminent threat to someone's life, health or safety
- a serious threat to public health or public safety
- unlawful activity has been, is being or may be engaged in
- disclosure is required or authorized by law
- FLYWORLD MONEY EXCHANGE reasonably believes that the use or
disclosure is necessary for the prevention, detection, investigation,
prosecution or punishment
- criminal offences, breaches of a law imposing a penalty or
sanction or breaches of a prescribed law;
- the enforcement of laws relating to the confiscation of the
proceeds of crime;
- the protection of the public revenue
- the prevention, detection, investigation or remedying of seriously
improper conduct or prescribed conduct
- the preparation for, or conduct of, proceedings before any court
or tribunal, or implementation of the orders of a court or tribunal.
If FLYWORLD MONEY EXCHANGE is obliged to use or disclose your
personal information under paragraph 4, it will create a written report of the
use or disclosure.
Limiting Collection and Retention of Information
FLYWORLD MONEY EXCHANGE collects your personal information in
order to provide our products and services to you and satisfy our regulatory
obligations under relevant anti-money laundering laws, for example, in
Australia the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
In order for us to satisfy our regulatory obligations under
relevant AML/CFT Laws, for example the obligation that FLYWORLD MONEY EXCHANGE
takes reasonable steps to verify the identity of its clients, FLYWORLD MONEY
EXCHANGE may disclose your personal information to our external Credit
FLYWORLD MONEY EXCHANGE may request the Credit Reporting Agency to
provide an assessment of whether
information given to us
matches (in whole or part) personal information contained in a credit information
file in the possession or control of the Credit Reporting Agency.
The Credit Reporting Agency may use your personal information such
residential address and date of birth contained in credit information files of
other individuals, for the purpose of preparing such an assessment.
The Credit Reporting Agency will then provide FLYWORLD MONEY
EXCHANGE with such an assessment. We will notify you in writing if we are
unable to verify your identity using a Credit Reporting Agency. We will give
you alternative means of verifying your identity, for example, by going to one
of our branches with your Photo ID.
In some circumstances, we may also disclose your personal
information to intermediary banks in order to process certain transactions on
your behalf, for example, by disclosing your name and address
FLYWORLD MONEY EXCHANGE will disclose your personal information
and details about your transaction to AUSTRAC.
The amount and type of information collected by FLYWORLD MONEY
EXCHANGE will be limited to that which is necessary to provide our services.
Personal information shall be retained only for as long as may be
necessary for the fulfilment of the purpose for which the information is
collected. However, you should be aware that FLYWORLD MONEY EXCHANGE is obliged
under relevant anti-money laundering and counter-terrorism legislation to
retain information relating to personal identity for 7 years
Subject to any legislative requirements, FLYWORLD MONEY EXCHANGE
will destroy, erase, or make anonymous your personal information when it is no
longer required to fulfil the purpose for which it has been collected.
If you refuse or fail to provide any requested information, FLYWORLD
MONEY EXCHANGE may not be able to process any transaction/s for you.
FLYWORLD MONEY EXCHANGE will make reasonable efforts to ensure
that your personal information is sufficiently accurate, complete, and
up-to-date to minimise the possibility that
inappropriate information may be used to make a decision
FLYWORLD MONEY EXCHANGE will not routinely update your personal
information, unless such a process is necessary to fulfil the purposes for
which the information was collected. In accordance with the Client Agreement,
you must notify us as soon as possible if any of the information you have
provided to us has changed.
FLYWORLD MONEY EXCHANGE has in place a range of security
safeguards to protect your personal information against loss or theft, as well
as unauthorized access, disclosure, copying, use, or modification, regardless
of the format in which it is held.
The methods of protection may depend on the sensitivity of the
information and the format in which it is contained. Security measures employed
by FLYWORLD MONEY EXCHANGE include:
including SSL 128 bit encryption for all data transfers over the Internet;
physical measures such as locked filing cabinets and restricted
access to offices;
FLYWORLD MONEY EXCHANGE ensures that its staff are aware of the
importance of maintaining the confidentiality of personal information.
FLYWORLD MONEY EXCHANGE will upon request [and within 10 days of
any such request] allow you access to your personal information. The requested
information shall be provided or made available in a form that is generally
In circumstances where you point out to FLYWORLD MONEY EXCHANGE
that any information held by us is inaccurate or incomplete, we will take
appropriate action to amend the information as required and, if necessary,
notify any third party of the correction.
FLYWORLD MONEY EXCHANGE may be prohibited by law from providing
you with access to your personal information. For example, when the disclosure
threaten the safety or physical or mental health of an individual
other than you;
reasonably be expected to cause immediate or grave harm to your